Refrigerated Handling Charges: Shipment of frozen products require a special insulated foam shipping carton and 5 lbs of dry ice. The cost of the special insulated foam shipping carton and dry ice are allocated based upon the total size of the combined frozen product order weight. There is no additional charge for customer pick up at the Pet Orlando Retail Store.
UPS Shipping Method: All shipments of frozen products must reach the customer within 2 Days of order shipment. Please refer to the Order Information tab and review the required UPS Shipping Method required. We have the ability to ship using economical UPS Ground Shipping for 11 Southeastern states.
Pet Orlando Shipping Day: We ship frozen meat shipment only once per week. Frozen orders ship every Tuesday.